NISEKO GOURMET 2018-08-02 02:23:31
As the Reservations Manager you will be responsible for the efficient and effective running of guest reservations. You will liaise directly with customers and agents, in a timely manner, to ensure all aspects of their holiday and/or catering experience have been planned for and organized in line with company strategies and brand standards. You will work closely with all other departments to effectively communicate guest requirements and ensure the expectations of associates, guests and owners are being met, whilst maximizing revenue opportunities through upselling techniques. What we are looking for? Previous experience in Reservations for hotels and/or event or catering management Excellent administrative and organization skills with a high attention to detail Excellent communication skills and ability to build long term relationships Excellent customer service skills Excellent problem solving and analytical skills Benefits Contract term: Permanent Full Type Employment (3 months’ probation) Work Hours: 40 hours per week, 5 days per week, flexible Remuneration: 260,000JPY/month with welfare benefits Contract Length: 2 years, with opportunity to extend Language: English with Japanese an advantage To apply or learn more about this position contact Tess Stomski or John Toland at tess.stomski@niseko-gourmet.com or john.toland@nisekoboutiques.com. When applying please send your cover letter and curriculum vitae with a current photograph attached.
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