MnK Niseko 2018-02-04 07:55:10
Due to expansion and a growing customer base, we are looking for exciting new members to join our reservations team! The Reservations Team are responsible for ensuring our guests have a wonderful and memorable experience, from the minute they book their Niseko holiday, through to their journey home. The successful candidate will be joining a team of four, taking initial booking enquiries through to allocating properties, and booking guest services. MnK is one of the leading independent employers within the Resort Management/Guest Services sector in Hirafu. We maintain a strong team and are looking for vibrant individuals, who thrive on working under pressure, have an ability to prioritise workload, and self manage. Working and living in Niseko is extremely rewarding, with consistently snowy winters and warm sunny summers. It is easy to achieve a great work/life balance here, and MnK encourage all our employees to be active and involved in the local activities/environment. Start Date: March 2018~ Employment Status: 1 year full time contract. Probationary period: 3 months - negotiable Base Salary: JPY ¥240,000 monthly gross salary (negotiable) Working Hours: Average 40 hours per week. Flexible working hours. Other: Shared Accomodation is available Office: The Orchards Club House in Kabayama Main Duties: Answering telephone and email enquiries. Arranging accommodation and overseeing housekeeping operations. Coordinating guest service bookings prior to arrival, and whilst guests are in resort. Processing financials. Troubleshooting for guests and accommodating their individual requests. Requirements: Fluent Japanese and English Attention to detail is essential Experience in hospitality or customer service Work experience in an international environment Basic computer skills Valid open drivers license Valid working visa (work sponsored visa can be discussed on application) Knowledge about Niseko or willing to know about it Energy and enthusiasm Benefits: 5 work days/week, 10 days of paid leave & same number of public holiday. Social security/insurance benefits included. Access to company lift pass system for winter. Company personal improvement subsidy (can be used for language study or other courses). Yearly company trip and regular seasonal events. Flexible working hours. Valid working visa (work sponsored visa can be discussed on application) Bi-annual bonuses. If you are interested please send a copy of your cv including a cover letter to: