MnK Niseko 2016-08-04 10:56:58
Position:  Reservations Team Member (English Speaking) Employer: MnK  Due to expansion and a growing customer base, we are looking for exciting new members to join our reservations team!  The Reservations Team are responsible for ensuring our guests have a wonderful and memorable experience, from the minute they book their Niseko holiday, through to their journey home. The successful candidate will be joining a team of four, taking initial booking enquiries through to allocating properties, and booking guest services.  MnK is one of the leading independent employers within the Resort Management/Guest Services sector in Hirafu. We maintain a strong team and are looking for vibrant individuals, who thrive on working under pressure, have an ability to prioritise workload, and self manage.  Working and living in Niseko is extremely rewarding, with consistently cold snowy winters and hot sunny summers. It is easy to achieve a great work/life balance here, and MnK encourage all our employees to be active and involved in the local activities/environment.    Main Duties: ·      Answering telephone and email enquiries.  ·      Arranging accommodation and overseeing housekeeping operations.  ·      Co-ordinating guest service bookings prior to arrival, and whilst guests are in resort.   ·      Processing payments.  ·      Troubleshooting for guests and accommodating their individual requests.  Requirements:  · 12 month commitment. ·      Valid drivers license.  ·      Valid working visa (work sponsored visa can be discussed on application).  ·      Language skills: Fluent English is essential  (Chinese (Cantonese/Mandarin), Thai & Japanese) are not essential but may benefit your application. ·       Energy and enthusiasm for the outdoors!  Benefits: ·      Access to company lift pass system for winter. ·      Company personal improvement subsidy (can be used for language study or other courses).  ·      Yearly company trip and regular seasonal events.  ·      Flexible working hours.  ·      Bi-annual bonuses.  Salary based on experience, and will be discussed upon application. If you are interested, please send a copy of your cv and cover letter to: hr@mnkniseko.com
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