MUWA NISEKO - Guest Experience Manager

STEP INTO THE EXCEPTIONAL MUWA NISEKO is a ski-in, ski-out wellness getaway located in the heart of Grand Hirafu, Hokkaido. Our commitment lies in delivering outstanding stays and memorable experiences for both guests and team members alike. Central to our pursuit of excellence is our dedicated team, and thus, we are in search of dependable and skilled hospitality professionals. As the Guest Experience Manager, you will play a pivotal role in ensuring the utmost satisfaction of our guests by fostering strong connections. Your responsibilities will encompass guest interaction, supervision of operational standards, ensuring exceptional customer service delivery, review monitoring, and the formulation of enhancement strategies More information and application submission can be found on the below link: https://muwa.bamboohr.com/careers