M Group | Front Desk Supervisor

M Group Niseko is looking for a Front Desk Supervisor to join our team for the 2024/25 Winter Season. We are a well-established company that owns multiple properties located in the center of the Hirafu area. We are looking for staff that are team-oriented, friendly, calm and collected, have good problem-solving skills and are well-organised with a keen eye for detail. Applicants should be well-presented with excellent etiquette possessing a positive attitude and strong work-ethic. Working Hours: 40-45hrs, 5-6 days per week. Location: Niseko Hirafu Key Responsibilities: Helps supervising seasonal hotel staff. Monitor guests’ arrivals and departures and greet and welcome guests. Respond to and follow up on reservations and guest services enquiries. Ensure reservations, airport transfers and guest services requests are accurately booked and delivered to a high standard. Liaise with the Hotel staff to ensure reservations and guest services payments are confirmed and received. Assist with the service delivery of the Hotel breakfast for guests. Assist the Owner when required. Required Skills: Bilingual Japanese & English preferred. Excellent Communication & Organisation Skills Experience in Hospitality preferred Driving License required. Remuneration: Hourly Pay, negotiable depending on experience. Staff Accommodation available. Private Room - 60,000 JPY per month. Lift Pass reimbursed upon completion of contract, up to 70,000 JPY. Candidates for this position must have the right to work in Japan, holding a valid working holiday visa or similar. If you are interested in the Front Desk Supervisor position, please contact peterneo55@gmail.com with your resume.