nisekoaccommodation 2018-12-01 10:15:44
Job Description
Key Responsibilities:
Provide exceptional customer service skills
Handle guest complaints professionally and with discretion and tact
Ensure guests have a positive dining experience and are satisfied with the food and service
Take orders accurately and input into outlet software program and deliver orders to the guests
Work within a busy team environment
Liaise with the kitchen of any special requests or delayed meals
Clear and reset tables as well as maintain the cleanliness of the service areas
Clean and maintain the coffee machine and other work equipment
Maintain standards of hygiene for food handling and presentation
Perform other duties as assigned by Management
Job type Seasonal Contract
Location Niseko, Japan
Skill set:
Minimum of 1 year experience in a customer service or hospitality role
Excellent communication and interpersonal skills
Enthusiastic with a bright and pleasant personality to foster team spirit
Work under pressure and within a fast paced environment
Strong commitment to providing oustanding and professional customer service
Flexible to work various shifts including public holidays and weekends
Strong level of attention to detail
Barista or other espresso knowledge preferred but not required
Responsible Service of Alcohol Certificate (RSA) is highly recommended
Job Benefits :
One free staff meal before or whilst working a full shift
Uniforms (must bring your own black pants and black shoes)
Recognition for your talents and contribution
The opportunity to make a difference to every customer
Working in a friendly team environment
Staff accommodation to various budgets and locations
Access to shared lift passes.
Discounts to some resort services and winter activities
Employment Period Late November, 2018 to
mid / late March, 2019
Work experience 2-3years
Salary range Dependent upon experience
Please send your resume and list of references to hr@nisekoaccommodation.com.