Guest Services - Front Desk - Luxury Property

Niseko Wow is once again looking for dedicated guest services staff to join our Suiboku team. The Position Based in upper Hirafu, Suiboku (www.suibokuhirafu.com) offers a bespoke holiday service. As a part of our Concierge Services team, you will be responsible for daily customer service of our guests, activity and restaurant reservations and, using your initiative and local knowledge to ensure our guests have the holiday of a lifetime. Date: End of November 2016 (training/induction) to late March 2017. Hours: 6 days a week, 6 hours a day. Rotating weekly shifts of 8:00AM to 2:00PM, and 2:00PM to 8:00PM. You must: * Be eligible for Japan WHV program * Speak and write: native level English, and basic~intermediate level Japanese * Have previous experience in customer service, preferably within hospitality * Have intermediate to advanced skills in MS Office, and Gmail * Hold a current, valid international drivers permit Salary and Benefits Niseko Wow’s number one priority is that you experience a true work/life balance during the season – whether that’s hitting the slopes everyday, the ability to access neighboring resorts, easy access to local restaurants, bars and events, or just having time to relax and enjoy the bountiful snow. We truly believe in working hard, and playing hard. As the successful applicant, you will be entitled to: * Competitive monthly salary and incentive package * Niseko United All Mountain Season Pass * Free skiing at Kiroro Resort * Free accommodation in Hirafu * Access to company vehicles for day trips * Thorough induction program to ensure you get the most from your Niseko experience * Staff events Apply To apply for this position, please submit your application to mel@niseko-wow.com. All applications will be treated as confidential.