Kumo Restaurant - Service Staff

Kumo Restaurant Service Staff will provide exceptional customer service to guests by providing attentive table service and meeting all guests dinning needs. Job Description: - Acknowledgement and greeting of each guest. - Table service and order taking. - Maintaining up to date menu knowledge and provide concept explanations to guest. - Communicate with kitchen on guest orders. - Expediting orders to each table. - Bussing & table cleaning. - Keeping aware of any guest allergies or requests. - Anticipate guest needs. - POS & register use. - Resolve guest complaints with management. - Upkeep of personal hygiene & cleanliness. Qualifications: - Passionate about hospitality service. - Previous service experience is a plus. - Professional attitude with courteous and friendly manner. - Punctual individual. - Excellent communication skills. - Team player. - Advanced conversational Japanese language required. - Must be currently residing in Japan. Employment Period: - End of February till early May, with the potential to extend through the summer. Working Hours: - Around 35 hours per week. - Roster will be made based on hotel occupancy, and we may ask you to work more or less hours and days. Pay Rate: - 1,150 yen per hour - 25% overtime rate for hours worked above 40 per week (on average over a 2 week period) - 25% late night work rate for work between 10pm and 5am Benefits: - Free meal and coffee provided while on shift - Accommodation: Each of our accommodations is subsidised to bring you housing at an affordable price. -Lift Passes: Your own Grand Hirafu season lift pass is available to purchase at a discounted price. To apply please email your resume to: careers@htmniseko.com For more information please visit: https://www.kumoniseko.com/careers/service-staff-winter