Rusutsu Resort International Ski and Snowboard School is currently hiring guest service roles

Job role Provide exceptional customer service to all guests via phone, email and at the reception desk. Quickly and efficiently respond to guest queries, and create reservations for lessons while working in a busy work environment. Work as part of a fun, diverse international team to deliver outstanding customer service to Japanese and international guests. Key Responsibilities and Duties ・Handle guest queries via phone calls/emails ・Assist cutometers who visit the ski school reception ・Liaise with instructors/management to deliver outstanding guest service Requirements ・Passionate about customer service ・Friendly, professional & a team player ・Visa status permitting work in Japan ・Business level English Desirable ・Bilingual (Japanese & English) ・Prior customer service experience ・Interest in Japan ・Additional language skills Employee Benefits ・Free staff accommodation (shared room) ・Free Rusutsu Resort Season Pass ・Discounted meals at the staff cafeteria ・A fun international working environment ・Discounts on ski rentals, ski school, F&B etc Contract Period 1st December 2024 – 30th March 2025 Wage -1,300 JPY, per hour